Workflow map
A clear view of the main steps, owners, handovers, decisions and information used.
OPERATIONS AUDIT
Find the friction. Build a workable plan.
When a team is busy but work still gets stuck, the problem is often in the handovers, decisions and visibility between tasks. I review the way work actually moves, then turn the findings into a practical improvement plan.
Discuss this workWHEN IT HELPS
A useful starting point
This is useful when deadlines slip between people, several trackers disagree, decisions sit in inboxes, or management cannot see what needs attention. It can cover one process or a connected set of workflows.
WHAT YOU RECEIVE
Concrete outputs your team can use.
Bottleneck and risk register
Specific issues ranked by their effect on delivery, client experience and control.
30-day action plan
A short sequence of changes with owners, priorities and practical measures of progress.
HOW IT WORKS
Understand first. Build for real use.
Understand
Review the current process, sample documents and a small number of conversations with the people doing the work.
Trace
Follow representative work from intake through delivery to find repeated delays, duplicated effort and gaps.
Prioritise
Separate immediate fixes from larger system changes and agree what can realistically be implemented.
The output is designed to be used by your team. If you need help putting the changes into practice, I can support implementation, documentation and reporting after the audit.
WORKING IN ARMENIA
Local context, practical delivery.
For organisations in Armenia, the review can include local and international partners, bilingual handovers and the reporting routines your team already uses. I am based in Yerevan and can also work remotely with teams abroad. Explore operations consulting in Armenia.
LET’S MAKE THE WORK CLEARER
Tell me where the work gets stuck.
I will help you define a practical next step for your team.
hagop@hagopipdjian.comYerevan, Armenia · Working remotely worldwide